We're waiting to help!

We are here to help you, whether you have a question about our jewellery, our service, or would like to talk to us about your order. You can either contact us by:

📞 Call/WhatsApp: +1 (000) 000-0000
📧 Email: Support@rarefindjournal.com
👋 Live Chat: Hello!

Thanks for reaching out to us!

  • Free Returns

    Returns within 30 days receive a full refund.

  • Worldwide Shipping

    Ship anywhere, rates available at checkout.

  • Ethically Sourced

    Illuminate Responsibly, Our Jewelry Shines Ethically.

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Reach Out to Our Team

Frequently Asked Questions

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number on our website’s tracking page to monitor your order’s progress.

What is your return policy?

We offer a 30-day return policy for unworn and undamaged items. If you need to return an item, please contact our support team to initiate the process.

Can I visit your store in person?

Rare Find Journal operates as an online-only store to keep our prices competitive. However, we offer virtual consultations to help you choose the perfect piece.

Do you offer custom jewelry designs?

Yes, we specialize in custom jewelry designs. You can start the process by contacting us through our custom design request form on the website or emailing support@rarefindjournal.com.

Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination. For more details, please check our shipping policy or contact our support team.

Can I request a specific delivery date for a special occasion?

We understand the importance of timely deliveries for special occasions. While we can't guarantee a specific delivery date, we will do our best to accommodate your request. Please contact our support team with your order details and preferred delivery date.